How Piperspin Protects Your Privacy and Data

What Data We Collect at Online Casino Piperspin

When you register with Online Casino Piperspin, we collect the documents and details required to verify your identity, your address, and your payment method, in line with our three-tiered risk-based approach of Simplified, Customer, and Enhanced Due Diligence. The table below sets out the core requirements we apply.

These checks protect both your account and our compliance obligations, and they are completed before any withdrawal is released.

How We Verify and Safeguard Player Information

We apply a three-tiered risk-based approach to every account: Simplified Due Diligence (SDD), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD), depending on the risk profile of the player and the activity on the account. This means not every player is asked for the same level of documentation, but all verification data we do collect is reviewed against the same standard.

Document Format and Video Verification

Government ID and proof of address must be presented in Latin or Cyrillic alphabets. Where a document is issued in another script, we require a live video call, by Skype or Zoom, with the document shown on camera, as an alternative verification route. Players must submit any requested documents within 15 days, and a phone call to the registered number may also be required before a cashout is cleared.

Dormant Accounts and Data Retention in Practice

If an account remains inactive for 12 consecutive months, a monthly administrative fee of £10, or the remaining balance if it is lower, is debited from the balance until the account is reactivated or the balance reaches zero. This policy means account data and funds are not simply left untouched indefinitely, and players are encouraged to log in periodically to avoid the fee. For questions on how your verification data is used, our 24/7 Live Chat and email support (support@piperspin.com) can direct you to the relevant terms. See our safety overview for how this fits into the broader account protections we apply.

Your Rights and the Legal Framework Behind Them

We operate under the Gaming Board of Anjouan, licence number ALSI-182407008-FI1, and our platform is run by EVENTA DIGITAL LIMITADA. Any dispute over how your data or account is handled is governed by the laws of Anjouan, with exclusive jurisdiction given to Anjouan courts, so it is worth understanding this framework before you raise a complaint. This arbitration structure applies to data-related disputes in the same way it applies to withdrawal or bonus disputes.

Because third-party payment instruments are strictly forbidden, the payment account used for deposits and withdrawals must always match the registered player name, which is one of the core checks tied to the proof of payment method we request. This rule exists to stop account data being linked to anyone other than the verified account holder. Self-exclusion is also configurable, for definite periods between 3 months and 5 years, with a 24-hour cool-off for early cancellation, or for an indefinite period with a 7-day waiting period to reopen, giving players direct control over their own account status and associated data. If you want to see how these safeguards connect to deposits and payout processing, our deposits and withdrawals page covers the practical side, and the full overview brings together bonuses, games, payments, and support in one place.